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Terms and Conditions

By using our website you are agreeing to the following Terms and Conditions, if you do not agree to these terms then please navigate away from our site.

These Terms and Conditions and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the United Kingdom.

Online Orders

Product Information

We aim to have all of our product descriptions, images and pricing to be as accurate as possible, however there may be occasions where there may be errors and we reserve the right to change or amend these errors at our discretion and we also reserve the right to cancel any orders placed while these errors were in place. Unless specified, we offer no warranty or guarantee for our products.

Payment Terms

Full payment is required when you place an order, we will not provide any goods until payment has been received. In the case where payment does not clear, we reserve the right to cancel the order completely.

All of our online payments are handled by our payment partner PayPal.

Delivery Terms

All UK orders will be sent via Free Standard Delivery. If you require Express Delivery, you can select this option during the checkout process but it will incur an additional charge.

Right to cancel

If you have placed an order and would like to cancel, please contact us as soon as possible and before we dispatch your order. You can either fill out our contact form or email us at These terms do not affect your statutory rights.


We are sure that you will be happy with your jewellery but if you are not and would like to return it, please contact us in writing within 14 days of receiving your item and let us know the reasons why you would like to return it.

If you are returning your order for any reason other than it is faulty or damaged, you as the customer will be responsible for the postage charges for returning it to us. When returning an item, please use a tracked service to ensure that your order is returned to us. Please return all items in unworn condition with all original packaging (including giftboxes), with tags still attached.

Certain items cannot be returned due to health and hygiene reasons. All earrings and jewellery for piercings are supplied in sealed bags and once this seal has been broken, they cannot be returned.

Bespoke Jewellery

When you order a piece of bespoke jewellery from us, we will explain the terms relating to our bespoke jewellery at the time of placing your order. But we have included a brief summery below:

  • A 50% non-refundable deposit is required when you sign off the design and place the order.
  • The remaining 50% will be required upon completion of the piece, until this final payment has been made, the piece remains the property of Haywoods Jewellery.
  • All bespoke designs, renderings and product images remain the intellectual property of Haywoods Jewellery.

Product Liability

In the event of product failure, Haywoods Jewellery, its owners and staff will not be held responsible for in the event of any loss, liability, damage (whether direct, indirect or consequential), personal injury and/or death or expense of any nature whatsoever which may be suffered by the customer.

Website Terms and Conditions

Disclaimer of liability

To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website (including, without limitation, any warranties implied by law in respect of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill). Nothing in this disclaimer will:

  1. limit or exclude our or your liability for death or personal injury resulting from negligence;
  2. limit or exclude our or your liability for fraud or fraudulent misrepresentation;
  3. limit any of our or your liabilities in any way that is not permitted under applicable law; or
  4. exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and exclusions of liability set out in this Section and elsewhere in this disclaimer: (a)
are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer or
in relation to the subject matter of this disclaimer, including liabilities arising in contract, in tort
(including negligence) and for breach of statutory duty.

To the extent that the website and the information and services on the website are provided free of charge,
we will not be liable for any loss or damage of any nature.

Intellectual Property

Unless otherwise stated, Haywoods Jewellery own the intellectual property rights for all material on the Haywoods Jewellery website. All intellectual property rights are reserved. You may view and/or print pages from for your own personal use subject to restrictions set in these terms and conditions.

You must not:

  1. Republish material from
  2. Sell, rent or sub-license material from
  3. Reproduce, duplicate or copy material from

Reservation of Rights

While we do not object to our website being linked to by external websites, we reserve the right at any time and in its sole discretion to request that you remove all links or any particular link to our Web site. You agree to immediately remove all links to our Web site upon such request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuing to link to our Web site, you agree to be bound to and abide by these linking terms and conditions.

Data Protection & Cookies

Please see our Privacy Policy for all data related information.

External Links

We provide external links throughout our site, to provide a greater user experience for our visitors. While we do take steps to ensure that the links provide you with quality, it should be noted that the links, and the related content, are outside of the control of the ecommerce store owner and usage should be at the user’s own risk.

Some links on our site are Affiliate links, which means that if you choose to buy a product from one of our selected partners, we as a business earn a small commission from that sale. As an affiliate partner, we are not responsible for any products and services you purchase, any issues or problems should be taken up directly with the merchant.

Removal of links from our website

If you find any link on our Web site or any linked web site objectionable for any reason, you may contact
us about this. We will consider requests to remove links but will have no obligation to do so or to respond
directly to you.

To contact us regarding removal of links, please email us at

Whilst we endeavour to ensure that the information on this website is correct, we do not warrant its completeness
or accuracy; nor do we commit to ensuring that the website remains available or that the material on the
website is kept up to date.

Changes to these Terms and Conditions

You can review the most current version of the Terms and Conditions at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms and Conditions by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms and Conditions constitutes acceptance of those changes.

This Terms and conditions uses elements from generator. If you have
any queries regarding any of our terms, please contact us.