Hello, firstly I would like to just say thank you for visiting my website. My name is Paul Haywood FGA DGA, the founder and owner of Haywoods Jewellery and I would like to use this page to give you a bit of background on myself and how Haywoods Jewellery came into being.
Ever since I can remember, I have always had a fascination with jewellery but after a few years working in sales and customer services, I thought it was time to get a ‘proper’ career and the plan was to become an accountant but after studying business and then accounting, I soon found out that sitting behind a desk and dealing with figures all day was not for me, so I was back and square one wondering what I was going to do next. As a way of paying the bills I took a job working for a high street company that bought scrap gold as one of their services and it was dealing with all these different pieces that gave me my lightbulb moment, jewellery was what I wanted to do with my life.
This thought process was reinforced as during this period I was looking to buy an engagement ring and as I am sure anyone who has ever bought an engagement ring will agree, it is a combination of terrifying and exhilarating. Going into all these shops, looking at amazing rings was a bit overwhelming and one thing I noticed was how poor the customer service was in many of these shops as well as a lack of knowledge around what they were selling and it got me thinking, I could do this better!
The Retail Years: 2012 – 2018
The summer of 2012 was a nerve wracking yet very exciting time. I had been working for a high street pawnbrokers for a few months and I knew I was going nowhere fast, so I made the decision that I was going to go for it. I was going to start my jewellery empire! In September 2012, I launched Haywoods Jewellery and the rest as they say is history.
Over the next of six years, I turned my dream into reality. I started out with a small selection of gold chains and grew it into a selection of diamond and gemstone jewellery all built on the principles of providing the finest jewellery with the service to back it up. While this period of my life was great fun and a huge learning experience, I saw a change in the retail landscape in 2016 following a shake up in the political and economic landscape in the UK. Following a turbulent couple of years, I decided it was time to change things up a bit..
From retailer to bespoke jeweller – 2018
Trying to guess what people will buy as a retailer is a challenge and just because I liked it, didn’t mean that others would and a lot of customers were asking me about having a bespoke piece made as they wanted something that was special and unique to them and working with clients to create a bespoke piece is a really enjoyable process.
So in the summer of 2018, I decided to move from being a retailer to a bespoke jeweller and I found that I was able to bring together my retail, jewellery and gemmology experience to help not only to create a clients dream jewellery but also offer them advice and guidance along the way.
Another aspect of creating bespoke jewellery is I get to work closely with so many talented craftspeople here in the UK and specifically in Birmingham’s Jewellery Quarter. I am a very patriotic person and believe in the quality of UK manufacturers and the Craftsmen and women that turn metal in beautiful jewellery. I am also a born and bred brummie and I am hugely proud of the history, heritage and prestige that surrounds Birmingham’s world famous jewellery quarter. Ever since setting foot up there in 2011 when looking for an engagement ring, it has always been a magical place to me and to now be part of it is something that puts a smile on my face everyday.
Ever since buying my first piece of gold back in 2011, I have wanted to learn as much about the jewellery trade as I could but it wasn’t until 2015 that I really took my quest for knowledge to the next level. I wanted to really know what I was talking about when it came to gemstones and diamonds, so I enrolled on a Gemmology course at the School of Jewellery in October 2015 and over the next three years gained a huge amount of knowledge and practical experience in this specialised area and gained myself the following qualifications:
2017 – Gem-A Gemmology Diploma
2018 – Gem-A Diamond Diploma – passed with distinction
2018 – Recipient of the Gwyn Green Trophy for the finest results achieved in the Gem-A Diamond Diploma in the greater Midlands area.